FauxFleur is a family-run studio in the Okanagan, BC. We design and handcraft premium botanical décor — wall frames, centerpieces, and sculptural pieces made with preserved moss, natural driftwood, and lifelike greenery.
FAQs
Frequently Asked Questions FauxFleur
Handcrafted botanical décor from the Okanagan — premium, lasting, and low-maintenance.
What is FauxFleur?
Are your pieces real plants?
We use high-quality preserved and artificial botanicals selected to look and feel lifelike. There’s no watering, trimming, or sunlight required — they maintain their beauty year-round.
Where are FauxFleur pieces made?
Every piece is crafted by hand in the Okanagan Valley. Natural textures from our region inspire each design, so no two are exactly alike.
How do I care for my FauxFleur décor?
Keep out of direct sunlight and away from high humidity. Dust gently with a soft brush or duster as needed. That’s it — effortless upkeep.
Can I see your products in person?
Yes. We’re based in West Kelowna and offer pickup by appointment. We also appear at Okanagan artisan markets throughout the year — follow Instagram @fauxfleur.ca for dates.
Do you offer delivery or shipping?
We offer local pickup and shipping within Canada on select pieces. Larger items may require special handling or local pickup due to size and delicate design. Check options at checkout or contact us for custom delivery.
Do you make custom pieces?
Absolutely. We create custom sizes, palettes, and styles for homes, offices, wineries, and vacation rentals. Start a request at Contact or email info@fauxfleur.ca.
What payment methods do you accept?
All major credit cards and Shopify-secure checkout. For local pickup, e-transfer and contactless payments can be arranged on request.
Do you offer gift options?
Yes. Every piece is thoughtfully packaged and ready to gift. Add a personalized note at checkout if you’d like.
What is your return policy?
Because each piece is handcrafted and one-of-a-kind, all sales are final. If your order arrives damaged or defective, contact us within 48 hours and we’ll make it right.
Can I use FauxFleur décor for staging or photo shoots?
Yes — our pieces are ideal for staging homes and rentals. We offer short-term rentals and bulk orders for designers and realtors. Email info@fauxfleur.ca to discuss.
Need help? Email info@fauxfleur.ca. Based in West Kelowna, BC. Follow along at @fauxfleur.ca.